Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Raven & Ruin. Throughout the site, the terms “we,” “us,” and “our” refer to Raven & Ruin. By visiting our website and/or purchasing something from us, you agree to these Terms of Service.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or its services.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate applicable laws while using our services.
2. PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, photographs, colors, dimensions, and other information as accurately as possible. However, colors and appearance may vary depending on your device, display settings, lighting, manufacturing variations, or other factors.
Product availability, pricing, descriptions, and specifications may change without notice. We reserve the right to discontinue products or limit quantities when appropriate.
3. PRICING AND PAYMENT
Prices displayed on our website are subject to change without notice. Applicable taxes, shipping charges, or other fees will be displayed during checkout when applicable.
You agree to provide current, complete, and accurate billing and account information for purchases made through our store.
4. ORDERS
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing or inventory errors, payment issues, or product unavailability.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
5. SHIPPING AND DELIVERY
Estimated processing and delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise. Delivery times may be affected by carriers, fulfillment facilities, customs, weather, holidays, incorrect address information, or circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information when placing an order. Additional terms concerning fulfillment and delivery may be provided in our Shipping Policy.
6. RETURNS AND REFUNDS
Returns, refunds, damaged items, incorrect items, and cancellations are governed by our Return & Refund Policy. Please review that policy before making a purchase.
7. THIRD-PARTY SERVICES
We may use third-party companies and services to operate our store, process payments, fulfill and ship orders, provide website functionality, or otherwise support our business.
We are not responsible for third-party websites or services that are not owned or controlled by Raven & Ruin, except to the extent required by applicable law.
8. INTELLECTUAL PROPERTY
Unless otherwise indicated, Raven & Ruin branding, original website content, graphics, logos, and other original materials created for our store may not be reproduced, distributed, or used commercially without permission.
Product names, trademarks, photographs, or other materials belonging to third parties remain the property of their respective owners.
9. PROHIBITED USES
You may not use our website to engage in unlawful activity, distribute malicious software, attempt unauthorized access to our systems, interfere with the website’s operation, submit fraudulent information, infringe intellectual-property rights, or engage in other activity prohibited by applicable law.
10. DISCLAIMER OF WARRANTIES
We aim to provide accurate information and reliable service, but we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.
To the extent permitted by applicable law, the website and its services are provided without warranties beyond those that cannot legally be excluded.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Raven & Ruin will not be liable for indirect, incidental, special, or consequential damages arising from use of the website, products, or services.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.
12. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Raven & Ruin harmless from claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.
13. SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
14. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The current version will be posted on this page, and continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.
15. GOVERNING LAW
These Terms will be governed by applicable laws of the United States and the State of Texas, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.
16. CONTACT INFORMATION
Questions regarding these Terms of Service may be submitted through the contact information provided on the Raven & Ruin website.